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Knowledge base
Researcher FAQs
Reviewers
26
How do I add peer reviews to Publons?
What security measures do you use to ensure my privacy?
Not all reviews are created equal. How do you reward great reviews?
Exporting verified reviews to ORCID - is this possible?
Who owns the Review?
See all 26 articles
Publons Private Dashboard: Editor Settings
1
How do I add and verify my editorial board memberships on Publons?
Reviews@publons
8
How do I find and add old reviews?
What counts as a review receipt?
Can I send multiple review receipts in a single email?
Should I add the review myself before sending the receipt?
How long will it take to process?
See all 8 articles
Editors
19
How does Publons work? (editors)
Where do editors fit in?
What review information is displayed?
My journal is partnered with Publons. What does this mean?
How do I add records of my work as handling editor to Publons?
See all 19 articles
General Info
8
How does Publons work?
Why recognise reviewers?
What review information does Publons display?
What is Publons' business model?
How do you know when a paper has been published?
See all 8 articles
Authors
1
Adding Manuscripts
Publons Academy
18
What are the guidelines and requirements for graduating from the Publons Academy?
What happens when I graduate from the Publons Academy?
How do I encourage my supervisor/academic mentor to help me in the course?
What does it mean for a graduate to be endorsed by their mentor?
How long will it take to complete the course?
See all 18 articles
Publons Academy - Mentors
8
What is the role of the mentor in Publons Academy?
What kind of feedback and mentoring should I provide my student in Publons Academy?
What do students learn during Publons Academy?
How do I become a Publons community volunteer mentor and how does it work?
Do I get public recognition and a certificate for mentoring in Publons Academy?
See all 8 articles
Publons email addresses
5
Who can see my Publons email address?
Has Publons given away my email address?
Can I stop people from sending me messages via Publons?
I received a message from a journal via Publons, what does this mean?
Why do reviewers opt-out of Publons Contact Service?
Year in Peer Review
7
Who do you compare my Year in Peer Review data with?
How was my field chosen for my Year in Peer Review?
What is the date range for my Year in Peer Review?
Why do I have different metrics than other researchers on my Year in Review Page?
My Year in Peer Review is missing information. Why and what can I do about it?
See all 7 articles
Author Feedback
9
What is the ‘Author Feedback’ feature?
What’s the scope of the the Author Feedback feature?
How do I use the Author Feedback feature?
I published in a journal with single/double blind policies. Can I rate the review using the Author Feedback feature?
If I rate a peer review, what information is revealed to the reviewer?
See all 9 articles
Publons Researcher Profiles
7
About your Publons profile
What is my profile card?
What is my profile summary page?
How are my publications shown on my profile?
How is my peer review activity shown on my profile?
See all 7 articles
Publons Private Dashboard: Me
5
What is my dashboard summary?
Where does the “Public profile” link on my dashboard take me?
How do I configure my verified record?
Why is my verified record only a preview?
What is my verified record?
Publons Private Dashboard: Publications
10
What is my publication history?
What are "review display preferences" for my publications?
Why is one of my papers missing its citation count?
What is the “Activity” column of my publication history?
How does Publons augment the data for my publications?
See all 10 articles
Publons Private Dashboard: Peer Reviews
19
What kinds of pre-publication reviews are eligible on Publons?
How do I verify my peer reviews on Publons?
What are my review display preferences?
What is my peer review history?
What is the “Progress” column of my review history?
See all 19 articles
Publons Private Dashboard: Editor records
5
What are editor records on Publons?
What is my editor history?
What is the “Actions” column of my editor history?
How do I add my editor records on Publons?
How can my editor records be verified?
Publons Private Dashboard: Activity
2
What will Publons notify me about?
What is the “Pending records” page in my private dashboard?
Publons Private Dashboard: Community
11
What happens when I refer my colleagues from my private dashboard
What are publication scores for on Publons?
What am I scoring when I score a publication?
How do I score a publication?
How are multiple scores aggregated for a single publication?
See all 11 articles
Publons Private Dashboard: Awards
2
What are the Publons Peer Review Week awards?
Why do Publons Peer Review Awards exist?
Publons Private Dashboard: Profile Settings
4
How can I customise my profile?
What are my research fields and how do I update them?
What are alternative publishing names and how do I update them?
How do I hide the metrics on my profile?
Publons Private Dashboard: Account Settings
6
I wish to delete my Publons account. What should I do?
How do I add a connected account (ORCID, Google, LinkedIn) to Publons?
I have two Publons accounts. What should I do?
How do I set or reset my Publons password?
Why are my Publons account settings not on Publons?
See all 6 articles
Publons Private Dashboard: Affiliation Settings
2
What are my affiliations and how do I update them?
What are my institutions and how do I update them?
Publons Private Dashboard: Email Settings
5
How do I verify an email address on Publons?
How do I add (or remove) an email address on Publons?
What is a Primary email address and how can I change it?
What are my “Email preferences”?
What is the “Availability” option in my email settings?
Publons Private Dashboard: Publication Settings
1
What are my publication “Review display preferences”?
Publons Private Dashboard: Review Settings
4
What does “Automatically add reviews for partnered journals” mean?
How can my past reviews be added to Publons?
How do I automatically export my verified review history to my ORCiD profile?
What are the “review display preferences” in my review settings?
Authenticating with Publons
4
Authenticating with Publons: what's changed?
How do I log in to Publons?
My account is blocked. What should I do?
My account is locked or suspended. What should I do?
Publisher FAQs
General Info
10
What is Publons and why partner with us?
Partnering with Publons - what do I need to know?
How does it work for reviewers?
How do I gain access to my Publons Partner Dashboard (for free…)?
What review information is made public?
See all 10 articles
Reviewer Connect
13
What is Publons Reviewer Connect?
Who is Publons Reviewer Connect for?
How does Publons Reviewer Connect work?
How is Publons Reviewer Connect different from other reviewer search tools?
Can I invite my colleagues to join Publons?
See all 13 articles
