How does the Partner Dashboard work?
Check out our downloadable Guide for Editors of Partnered Journals     
Sat, 10 Dec, 2016 at 5:28 AM
How do I give feedback to reviewers?
Reviewers have told us they want to improve and crave feedback from editors about the quality of their reviews. When you add records of the manuscripts you...
Sat, 10 Dec, 2016 at 4:30 AM
I have received an email asking me to verify a review. What do I do?
There are times when reviewers may no longer have the "review receipt" for a review they've performed but would still like to have the revie...
Fri, 2 Mar, 2018 at 12:24 PM
When I verify a blind review does that mean that information about the review and/or reviewer is now visible to the public?
No. We take privacy seriously and if a review is blind, it stays that way on Publons. There is no way for information about a review to be made publically ...
Fri, 24 Feb, 2017 at 4:48 PM
What if I don't remember the review or have records of its being performed?
We understand that neither memories nor records last forever. In these cases we merely ask that you decline to verify the review and leave an appropriate...
Fri, 1 Jul, 2016 at 8:37 AM
Should editors verify reviews that weren’t very useful?
Yes. Verification is not evaluation, it’s just proof that the review was performed. Publons is working on reviewer evaluation systems but believe th...
Fri, 1 Jul, 2016 at 8:00 PM
Why did I receive a message asking me to verify a review when the paper being reviewed was never published in my/our journal?
If the paper was not published in a particular journal it may still have been submitted to and subject to review from said journal. When we send you reques...
Fri, 2 Mar, 2018 at 12:21 PM
What are 'Editorial Receipts'?
Editorial receipts are any emails sent during the editorial process which adequately identify you as the handling editor of the paper (e.g "Decision ha...
Tue, 1 May, 2018 at 2:23 PM
Who can add Editorial Records?
The editorial recognition feature is intended for editors that manage the editorial and peer review process for any given manuscript. Only people recognised...
Thu, 13 Apr, 2017 at 12:31 PM
How are Editorial Records verified?
Editorial Records are verified by either forwarding editorial receipts to edits@publons.com or by administrators of partnered journals. Only verified edito...
Thu, 13 Apr, 2017 at 12:56 PM